For all the patients specifically elderly or disabled who are unable to visit their doctor for a regular check-up nor the doctors can afford to step out of the clinic because of a tight schedule, will now have a convenient solution. Consultation app is just a tap away for doctors and patients to book their appointments. This platform empowers access to extra care for patients and improves conventional consulting formulas with a tinge of digitalization.
Key challenges of the projects
The client is a healthcare management group of doctors catering to multiple businesses with innovative healthcare solutions. With the same innovative thought, our client decided to develop a mobile application that would help doctors to consult their patients while being on the go. They decided to develop an app where patients can confirm their booking over the phone and any doctors or physicians can manage their consultation hassle-free by staying at their home/work. The challenge with the application was to eliminate the legacy pattern of working and switch to the latest technology. To create a multi-user interface with the following functionalities was a challenge for the client to develop inhouse. They were unable to create the demanded features such as:
Expertise
Platform iOS • Android • Backend .NET • Java • Database SQL Server • Programming Language Swift • RxSwift Integration RxKotlin • Development Tool Xcode • Android Studio
Solution
Our team of analysts delved deep into the business requirements outlined a strategy to deliver the basic features and requirements. After we obtained an insight, we finalized the plan and divided the whole project into smaller milestones so the rest of the development process went smoothly. Our team of excellent and dedicated Java developers designed this app, where patients can book their appointments, add their symptoms and problems in form, make quick payments and can track their physician. Physicians can create shifts, make house calls, and track their appointments. Admin can review, transfer or cancel the requests and can approve or reject shifts
Eminent Features of the applications
Patients can view their appointments or can create one
All the users can access the reports, chat with physicians, deposit amounts and can create new requests for house calls
Users can track and keep a check on their physicians
Patients can track their physician when the physician starts House call
Users can add credit card details for hassle-free payments
Patients can add some details of credit card for online payments
Patients are also eligible to chat with a physician
Providers can track and manage all the requests with our best UI
Physicians can see all the requests with different states. New, Working, Pending, Reserved, Follow Up, Conclude
Physician can check schedules and make new shifts
Users can see their schedule and can see approved and pending shifts and can create newer ones
Admin can approve shifts can make new shifts
Admins are allowed to view and transfer all the shifts of physicians and can also view all the duties
User Access and rights
Patient’s App
Accessible to create an account and add a request to the doctor
Can add requests for family/Friend, Concierge and Business partner
App fully supports Halo membership (monthly care subscriptions)
Can view request history and status
Patients can chat with Physicians and Admin in case of any queries
Patients can view important documents like consent, financial agreement, medical report, insurance claim form, etc.
Doctor's App
Physicians can view a list of requests. Apps show status wise requests
Physicians can accept Patient requests and start to provide care
View requestor information and location details
Physicians can perform actions based on Request status
Physicians can chat with patients and Admin
Physicians can add his/her availability schedule on the system. Requests are shown based on physician availability
Admin can also access apps and monitor the requests
View provider current/last location in the app
View case history with filter options
View physician availability and is rightful to accept/reject schedule request
Admin can manage roles
Result
This app potentially helps doctors and patients both with many unique benefits. By taking advantage of our mobile app development services, the client achieved several benefits like:
App provides the client with an easy solution to track on-duty physicians
Client can approve shifts and see patients' reports and documents
App provides hassle-free management of case requests and patient's progress